Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a listing? This is the page for that. We can't process deposits, withdrawals or account queries on behalf of any operator, but we're happy to hear from readers about the content on this site.
What we can help with
- Questions about how we researched and rated the casinos listed on Non Gamstop Casinos UK 2026
- Corrections — bonus terms, licensing details or site information that's changed since publication
- Feedback on a brand we've covered, including Betmica, Kikibet, Betninja, WinnerIsland, Zombillion, Smash Casino, Nightluck, CoinPoker, Rivo or Daytonaspin
- General enquiries about our editorial process, outlined further on our About Us page
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't access your account, action a withdrawal, resolve a bonus dispute or verify your identity documents with any of the brands featured here. For anything account-related, the correct first step is always the casino's own support team — most sites not on GamStop offer live chat, email or a dedicated help centre for exactly this purpose.
If your query relates to a betting or gambling problem rather than the accuracy of our content, please visit our Responsible Gambling page first. It covers self-exclusion options, support organisations, and practical steps for anyone who feels their play is becoming difficult to control — regardless of whether a site is covered by GamStop or not.
Before you write in
A few quick checks that often save time on both sides:
- If your question is about how our ranking and rating process works, it's covered in detail on our main reviews page.
- If it's a legal or terms question about using this site, our Terms and Conditions page has the answer.
- If it's about a specific bonus, offer or payment method at a listed casino, check the operator's own terms page first — offer conditions can change faster than any third-party review can track.
How to reach us
The quickest way to get a response is to be specific: tell us which casino or page you're referring to, what you noticed, and what you'd like us to check or correct. Vague messages take longer to action because we have to ask follow-up questions before we can look into anything properly.
We read every message that comes in, but we're a small editorial team covering a fast-moving market, so please allow a reasonable amount of time for a reply — particularly around new brand launches, when we're often updating several reviews at once.
A note on independence
Casinos Not On Gamstop earns commission when readers sign up with casinos through links on this site. That relationship never determines how a brand is rated, and getting in touch to challenge a review won't change its position either — ratings are only revisited when we find new, verifiable information. If you believe something on the site is factually wrong, that's exactly the kind of message we want to receive.
All content on this site is intended for readers aged 18 and over. If you're contacting us about gambling harm rather than a factual query, please see our Responsible Gambling page for further support options.